Direct mail customer Satisfaction

Radzom Counseling

Authored by: Brian Radzom, Owner
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 “When contacting DocuSend I was struck with the professional, kind, and personalized service I got even as a small account. Despite being extremely satisfied after my first month with DocuSend, I let another mail-house poach me for one month with the allure of slightly better pricing. It turned out the overall cost was more than DocuSend and they were not up-front about hidden costs. Their process for transmitting information and their customer service was abysmal which made me appreciate DocuSend even more.

I immediately went back to DocuSend and haven't looked back since. Speaking of their pricing, it's hard to beat (and the one company that I thought could beat it, didn't). I have rarely needed support but when I did friendly and prompt staff helped me every time. DocuSend has the best web-tools to make uploading mailings quick and easy. It is incredibly fast to send out mailings using their web-based service”.

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Brian Radzom, Owner

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