DocuSend is the all-in-one, complete document delivery process that makes mailing your customer invoices and documents as quick and easy as emailing them. DocuSend works with accounting software packages as well as most other document-generating software. We take care of the paper, envelopes, printing, inserting, mailing, reporting and even reprinting—all for one low, all-inclusive price! There are no monthly minimums or contracts, and your documents are mailed by the next business day. It's the cost-efficient way to automate your document mailing processes. Our proprietary technology is the perfect solution for streamlining mailing while saving on labor and materials. Use your own invoice or document template, and simply print to PDF. Alert: Printing your file to PDF is extremely important if your document contains hidden content or markups.
It's really this easy:
Documents are mailed the next business day provided uploaded PDFs meet basic DocuSend criteria (Printed to PDF, not scanned, valid addresses).
The process is similar to what payroll service solution companies provide. Imagine the current cost to businesses if they still had to distribute their own payroll checks, keep a history of the transactions, and be totally on their own if something went wrong. In the same way, DocuSend automates a labor-intensive task that is fundamental to the health of your business. You no longer have to manage your payroll internally, and now, mailing your invoices and documents can join that time-saving, convenient suite of services. And it’s faster than buying a stamp!
DocuSend is great for mailing a single page document or thousands. If you mail more than 2,000 documents per month, contact us for additional discounting.
DocuSend is a pay as you go service. Your account will be set up after your first file is uploaded and you have made a payment via credit card or PayPal. You will receive a confirmation email with your portal login after you have completed your order.
For documents that need to be sent electronically, make sure the email address is in the mailing address block. Your PDF document will be attached. We will recognize the email address and suppress the printing of the document. Emails are sent out for $0.03 each after you complete your file upload. Emails are sent from noreply@DocuSend.biz.
You have the ability to customize the subject and body of the email. The document is attached to the email as a PDF file. You may combine both mailed and emailed documents in the same upload.
If your uploaded document does not have an email address in the mailing address block, follow these steps.
Once you are in the shopping cart, you will see this chart to customize your message.
You asked… we delivered. Our merge feature allows you to upload two files and combine the duplicate addresses in the same envelope. When duplicate addresses are detected in your upload, you'll see this message:
You can then opt to save money by combining those documents into one envelope. Click on the button and your shopping cart will be adjusted to reflect the reduction of envelopes and the increase of additional pages. Do nothing if you want them mailed in separate envelopes. It's that easy. In order for us to merge, your mailing addresses must match exactly.
If you have additional files to Merge, follow the steps above and after the initial two files are merged, upload your next file. If there are duplicate addresses, you'll see the yellow message box again and you can click to merge the third file with the original file. The Merge Feature works great for adding statements in with your invoices (for those that might have past due/outstanding invoices). This is helpful for QuickBooks and QuickBooks Online customers who had to mail them separately in the past.
How can I combine mailings to the same address in a single envelope? Instructions
Envelopes that contain more than 7 inserts will incur an additional charge per envelope that includes manual processing, additional postage and a larger envelope.
|DOCUSEND OVERSIZE RATES|
|# Ounces||# of Inserts (includes pages and remit)||Oversize Surcharge Per Envelope|
|* Contact firstname.lastname@example.org for pricing on mailings larger than 14 ounces or more than 65 sheets.|
Using our DocuSend certified mail feature makes it much easier to send sensitive documents and mandated mailings throughout the USA. With certified mail, the USPS assigns a tracking number that allows you to verify that the certified mail was delivered.
Tracking numbers are added to your DocuSend Report Portal under the Special Handling column within 24 hours of the document being mailed.
Check your certified document in your DocuSend Portal to see the certified tracking number
USPS Certified Mail® tracking numbers can track your letters delivery information online at usps.com for up to 90 days after mailing. The information reported may include messages like “Arrival at Unit,' 'Notice Left,' 'Returned to Sender,' 'Refused' and 'Delivered.'
Using the DocuSend insert option saves you time and money by not having to do a special mailing. Think of the postage savings!
Do you have mail that needs to be mailed outside the USA? DocuSend will mail it for only $0.85 more per one ounce envelope. Just make sure you add the country you are sending it to under the City, State Zip line. Remember, the country MUST not be abbreviated and it must be by itself as the last line of the address block.
How to mail from United States to a foreign country Instructions
When mailing to foreign countries, it is required that the country spelling must be exact, AND the country must be listed by itself on the last line of the address block. Use this list to ensure the foreign country is spelled correctly per postal standards. Foreign country list. If you believe a country should be added to this list, let us know, and reference how you know that country's post office will deliver it. Thank you!
Important note: Foreign mail is only accepted up to one ounce. Mailing to foreign countries is restricted to no more than 7 inserts per envelope.
Are you in a foreign country and need to send mail to the United States? DocuSend is the perfect solution. Typically, all mail originating outside the USA that needs to be delivered inside US territory is subject to examination by the US Customers and Border Protection before it even gets to a USPS sorting facility. That could potentially delay mail delivery by 2 to 3 weeks. DocuSend's print- to- mail web-based service delivers your invoices or letters to a USPS facility by the next business day. When you mail into the USA from a foreign country, you pay the regular DocuSend rate which includes first class postage. No extra foreign postage surcharge.
Use your current invoice or document template or download our Remittance Stub QuickBooks invoice template or Word template.Your return address and mailing address must be in the upper left quadrant of your document. Our easy measurement guide can also help you with placement. Measurement guide.
A good rule of thumb when designing your templates is to leave a 1/2" margin on the left side of your document and at least 1/4" on the top, right and bottom margins. This ensures that your document integrity remains intact and information doesn't spill over into the gutters or run off the page.
What that means for your HIPAA regulated business is:
If your invoice’s mailing and remittance addresses are at the bottom of your document, DocuSend has a solution for you. It’s called tumble turn.
This option is for invoices that have a bottom stub AND you are including a remittance envelope for your customers to mail their payment back to you.
Tumble turn means we will print your return, recipient and remittance addresses on the flip side of your bottom stub. We include a message “Please insert so this address shows in window of remittance envelope” above the remittance address.
This ensures that all addresses align correctly within the windows of the envelopes and that your recipient will mail the correct stub back to you. Your complete invoice is printed on one side, and mailing addresses are then also printed on the other side. This tumble turn option is an additional $0.03 per envelope for duplex printing.
The undeliverable feature helps you to detect foreign mail over 4 sheets, oversize with more than 65 sheets in one envelope, or Coronavirus mail delivery restrictions. Once you upload your document and a undeliverable alert is shown- You can go to "Review Individual Documents" to see the affected pages.
DocuSend Is Faster Than Buying Stamps!
Choose one-sided (simplex) or two sided (duplex) printing for your multiple page documents. You can even choose mixplex printing, which lets you mix simplex printing with duplex printing.
After you upload your documents and any inserts you want included in the envelope, just choose whether you want your source document and your inserts printed one or two sided. And you can mix and match. Print your uploaded file one sided and your additional inserts two sided, or vice-versa.
The only exception is that you cannot select two-sided printing for documents that need a remittance envelope. You can, however, select two-sided printing for any generic inserts you want to add to your documents even if you require a remittance envelope. When you select two-sided printing for the inserts you want included with your principal documents, they will always begin printing on a separate sheet.
The only exception is you cannot select two-sided printing for documents that need a remittance envelope. You can however select two-sided printing for any generic inserts you want to add to your documents even if you require a remit envelope. When you select two-sided printing for the inserts you want included with your principal documents, they will always begin printing on a separate sheet.
The menu selection to choose between one-sided and two-sided printing will only appear when it is an available option after you upload your PDFs. And it’s easy to change selections on the screen.
The only information DocuSend touches on your documents are the recipient and remit to mailing addresses. We run them through postal software and place them back on your document with 3 important pieces of information for accuracy and expedited delivery.
DocuLink replaces high-risk email attachments with encrypted links specifically designed to prevent sensitive documents from being breached by cyber criminals. When the link is unlocked by the recipient, the document is opened in a secure portal, and is never exposed to the internet. DocuLink provides real time status reports so the sender can control what action should be taken if the link is not opened, including the option to mail hard copies via USPS.