USPS Mail Advisories

Effective Friday, March 31, 2023, the Postal Service™ will resume acceptance of mail destined to the following:

• * Chad

This service resumption affects the following mail classes: Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), and M-Bag® items.

The Postal Service is closely monitoring service impacts related to the COVID-19 pandemic and will continue to update customers until the situation returns to normal.

Please visit our International Service Alerts page for the most up to date information: https://about.usps.com/newsroom/service-alerts/international/?utm_source=residential&utm_medium=link&utm_campaign=res_to_intl

Effective Friday, March 3, 2023, the Postal Service™ will resume acceptance of mail destined to the following:

• * Cuba

This service resumption affects the following mail classes: Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), and M-Bag® items. Please note that International Priority Airmail® (IPA®), and International Surface Air Lift® (ISAL®), are not offered for Cuba.

The Postal Service is closely monitoring service impacts related to the COVID-19 pandemic and will continue to update customers until the situation returns to normal.

Please visit our International Service Alerts page for the most up to date information: https://about.usps.com/newsroom/service-alerts/international/?utm_source=residential&utm_medium=link&utm_campaign=res_to_intl

On February 9, 2023, New Zealand Post, the designated operator of New Zealand, provided notification that the normal processes and service standards have been reinstated, meaning that New Zealand Post’s delivery agents will once again obtain a signature or other form of evidence of receipt. If a delivery attempt is unsuccessful, the addressee will receive a notification asking them to collect the item from a designated New Zealand Post site, in line with the normal procedure.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

This service update affects Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

The DMM Advisory will continue to provide updates as they are received. For a full list of international service disruptions, please visit https://about.usps.com/newsroom/service-alerts/international/welcome.htm

On January 12, 2023, Israel Postal Company, the designated operator of Israel, provided notification that the mail distribution and collection (letter-post, parcel-post and EMS items) health-related restrictions are no longer subject to interruptions and delays.

Today, January 13, 2023, Macao Post, the People’s Republic of China’s designated operator for Macao, provided notification that the letter-post, advice notes for parcel-post, and EMS items delivery delays associated to COVID-19 and the ensuing human resources arrangements has improved and all postal operations have returned to normal.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

This service update affects Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

The DMM Advisory will continue to provide updates as they are received. For a full list of international service disruptions, please visit https://about.usps.com/newsroom/service-alerts/international/welcome.htm

On January 9, 2023, Pos Malaysia, the designated operator of Malaysia, provided notification that the state of emergency with regard to COVID-19 has been lifted. As a result, the processing of inbound and outbound letter-post, parcel-post and EMS items has returned to normal.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

This service update affects Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

The DMM Advisory will continue to provide updates as they are received. For a full list of international service disruptions, please visit https://about.usps.com/newsroom/service-alerts/international/welcome.htm

On January 3, 2023, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

• Hong Kong UPDATE: Hongkong Post has advised that it’s delivery process for all items requiring signature on delivery is returning to normal. As of January 3, 2023, when performing at-the-door deliveries of letter-post, parcel-post or EMS items requiring signature on delivery, the postman or postwoman will again obtain a signature from the recipient. In case of an unsuccessful at-the-door delivery attempt, the addressee will receive a notification asking them to collect the item from a designated post office, in line with the normal procedure. The collection arrangements at post offices remain unchanged.
• Macao UPDATE: Macao Post has advised that in view of the latest COVID-19 developments in Macao , the delivery of letter-post items, parcel-post items and EMS items is currently subject to delays.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

These service updates affect Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

The DMM Advisory will continue to provide updates as they are received. For a full list of international service disruptions, please visit https://about.usps.com/newsroom/service-alerts/international/welcome.htm

Effective Friday, December 23, 2022, the Postal Service™ will resume acceptance of mail destined to the following:

• Samoa

This service resumption affects the following mail classes: Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

The Postal Service is closely monitoring service impacts related to the COVID-19 pandemic and will continue to update customers until the situation returns to normal.

Please visit our International Service Alerts page for the most up to date information: https://about.usps.com/newsroom/service-alerts/international/?utm_source=residential&utm_medium=link&utm_campaign=res_to_intl

Effective Friday, December 2, 2022, the Postal Service™ will resume acceptance of mail destined to the following:

• Papua New Guinea
• Solomon Islands

This service resumption affects the following mail classes: Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

The Postal Service is closely monitoring service impacts related to the COVID-19 pandemic and will continue to update customers until the situation returns to normal.

Please visit our International Service Alerts page for the most up to date information: https://about.usps.com/newsroom/service-alerts/international/?utm_source=residential&utm_medium=link&utm_campaign=res_to_intl

On November 2, 2022, Deutsche Post, the designated operator of Germany, provided notification that due to increasing COVID-19 infections among its staff and severe shortages on the labour market, it is currently encountering challenges in delivering letter-post items in line with its high quality standards. These challenges are mainly seen on a local or regional rather than nationwide level but may affect different parts of Germany.

Deutsche Post is working hard to limit the effects on quality of service; currently 80% of letters are delivered the next working day, with more than 95% being delivered after two working days.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

This service update affects Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

The DMM Advisory will continue to provide updates as they are received. For a full list of international service disruptions, please visit https://about.usps.com/newsroom/service-alerts/international/welcome.htm

On October 14, 2022, MaltaPost, the designated operator of Malta, provided notification that the state of emergency with regard to COVID-19 has been lifted. As a result, the processing of inbound and outbound letter-post, parcel-post and EMS items has returned to normal as of October 1, 2022.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

This service update affects Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

The DMM Advisory will continue to provide updates as they are received. For a full list of international service disruptions, please visit https://about.usps.com/newsroom/service-alerts/international/welcome.htm

On October 11, 2022, the Postal Service™ received a notification from Correos y Telégrafos, the designated operator of Spain, advising that in accordance with the decisions taken regarding public health measures (discontinuation of sanitary controls on arrival in Spain), and given the improvements in terms of transport capacity, its operations have almost completely returned to normal. Therefore, letter-post and parcel-post items to most UPU member countries and territories are being processed without restrictions, and normal operations have resumed. However, delays may continue to be experienced for certain items to destinations still affected by limited air transport capacity or transit availability.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

This service update affects Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

The DMM Advisory will continue to provide updates as they are received. For a full list of international service disruptions, please visit https://about.usps.com/newsroom/service-alerts/international/welcome.htm

On September 6, 2022, Pos Indonesia, the designated operator of Indonesia, provided notification that the state of emergency with regard to COVID-19 has been lifted. As a result, the processing of inbound and outbound letter-post, parcel-post and EMS items has returned to normal effective September 1, 2022.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

This service update affects Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

The DMM Advisory will continue to provide updates as they are received. For a full list of international service disruptions, please visit https://about.usps.com/newsroom/service-alerts/international/welcome.htm

On August 3, 2022, Macao Post, the designated operator of Macao, provided notification that the state of immediate prevention ended on August 2, 2022. All postal services, including the provision of written proof of delivery for EMS items to personal addressees are back to normal.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

This service update affects Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

The DMM Advisory will continue to provide updates as they are received. For a full list of international service disruptions, please visit https://about.usps.com/newsroom/service-alerts/international/welcome.htm

On August 1, 2022, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

• * Australia UPDATE: Australia Post has advised that as of August 1, 2022, the processing and delivery of inbound and outbound postal items has resumed as normal.
• * Macao UPDATE: Macao Post has advised that deliveries of EMS items has resumed, however, written proof of delivery for inbound EMS items to personal addressees is suspended until further notice. Outbound services for EMS items and all postal services have also returned to normal.
• * Thailand UPDATE: Thailand Post has advised that the Thai Government has extended the nationwide state of emergency with regard to the COVID-19 pandemic until September 30, 2022.
• * Viet Nam UPDATE: VNPost has advised that the COVID-19 situation in Viet Nam has improved sufficiently to allow the operations of VNPost to return to normal. The delivery of all inbound letter-post, parcel-post and EMS items will be carried out in strict compliance with the declared standards.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

These service updates affect Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

On July 22, 2022, the Postal Service™ received a notification from Canada Post, the designated operator of Canada, advising that the normal procedures for signature items have been reinstated.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

This service update affects Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

The Postal Service will implement upgraded service standards for its USPS Retail Ground (RG) and Parcel Select Ground (PSG) products effective Aug. 1, 2022. Within the contiguous United States, service standards for these products will be accelerated from two- to eight-days to two- to five-days for the same affordable price. Items containing hazardous materials or live animals are not eligible for the upgraded service standards.

RG is a ground shipping product for packages, thick envelopes, and tubes (with a maximum weight of 70 pounds) that are not required to be mailed via First-Class Mail service and are available only through retail channels. PSG is an economical ground delivery service similar to RG for commercial shippers.

The Postal Service is aligning the RG and PSG service standards with the current First-Class Package Service (FCPS) standards within the contiguous US. Processing this mail with FCPS packages will enhance customer service and better optimize the Postal Service’s package processing and surface transportation networks.

* “Upgrading service standards for Retail Ground and Parcel Select Ground products is another way we are improving delivery for our customers,” said Postmaster General Louis DeJoy. “Offering faster, affordable delivery is how we will become the best in the industry.”

On March 21, 2022, the Postal Service filed a request with the Postal Regulatory Commission for an advisory opinion regarding proposed changes to the service standards for RG and PSG competitive products. Following a hearing on the record, on June 9, 2022, the Commission issued an advisory opinion acknowledging the change improves service, and therefore generally benefits mailers and is in the public interest. The Commission made certain recommendations in its opinion, and the Postal Service will, consistent with those recommendations, closely monitor the impacts of the change to ensure it achieves the anticipated operational and customer service benefits.

These service standard changes further the Delivering for America 10-year plan to achieve service excellence, defined as meeting or exceeding 95 percent on time delivery across all product categories, and financial sustainability.

The Postal Service™ will temporarily suspend international mail acceptance for certain destinations due to service impacts related to the COVID-19 pandemic.

Effective July 22, 2022, the Postal Service will suspend international mail acceptance to destinations where transportation is unavailable due to widespread cancellations and restrictions into the area.

Customers are asked to refrain from mailing items addressed to the following country, until further notice:

• * Belarus

This service disruption affects Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

For already deposited items, other than Global Express Guarantee® (GXG®), Postal Service International Service Center (ISC) employees will endorse the items as “Mail Service Suspended — Return to Sender” and then place them in the mail stream for return.

Due to COVID-19, international shipping has been suspended to many countries.? According to DMM 604.9.2.3, customers are entitled to a full refund of their postage costs when service to the country of destination is suspended.

The detailed procedures to obtain refunds for Retail Postage, eVS, PC Postage, and BMEU entered mail can be found through the following link: https://postalpro.usps.com/international-refunds

The Postal Service is closely monitoring the situation and will continue to update customers until the situation returns to normal. Customers may visit our International Service Alerts page for the most up to date information: https://about.usps.com/newsroom/service-alerts/international/?utm_source=residential&utm_medium=link&utm_campaign=res_to_intl

On July 15, 2022, Tonga Post, the designated operator of Tonga, provided notification that, due to the current global pandemic situation, there is only one flight per week to and from Tonga. As a result, transportation times for international letter-post, parcel-post and EMS items sent to and from Europe and other parts of the world, including other Pacific Island countries, are currently much longer than normal.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

This service resumption affects the following mail classes: Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

The DMM Advisory will continue to provide updates as they are received. For a full list of international service disruptions, please visit https://about.usps.com/newsroom/service-alerts/international/welcome.htm

Effective Friday, July 15, 2022, the Postal Service™ will resume acceptance of mail destined to the following:

• * New Zealand

This service resumption affects the following mail classes: Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

The Postal Service is closely monitoring service impacts related to the COVID-19 pandemic and will continue to update customers until the situation returns to normal.

Please visit our International Service Alerts page for the most up to date information: https://about.usps.com/newsroom/service-alerts/international/?utm_source=residential&utm_medium=link&utm_campaign=res_to_intl

On July 12, 2022, Macao Post, the designated operator of Macao, provided notification that the delivery of letter-post items is suspended, and the call center is closed until further notice.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

This service update affects Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

The DMM Advisory will continue to provide updates as they are received. For a full list of international service disruptions, please visit https://about.usps.com/newsroom/service-alerts/international/welcome.htm

On July 8, 2022, the Postal Service™ received a notification from Mauritius Post, the designated operator of Mauritius, advising that the Government of Mauritius has lifted the COVID-related restrictions as of July 6, 2022 and all postal operations have resumed as normal.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

This service update affects Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

The DMM Advisory will continue to provide updates as they are received. For a full list of international service disruptions, please visit https://about.usps.com/newsroom/service-alerts/international/welcome.htm

On July 5, 2022, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

• Iran UPDATE: Iran National Post has advised that most government-imposed restrictions related to the COVID-19 pandemic have been lifted, and the difficulties arising from the pandemic have now ended. The frequency of inbound and outbound flights to and from Iran has also largely returned to normal.
• Macao UPDATE: Macao Post has advised that deliveries of letter-post items has resumed. To maintain social distancing, notification will be issued to the addressee for the collection of registered mail at designated post offices until further notice. The call center has also resumed operations, however, outbound services for EMS and parcel-post items continues to be suspended until further notice.
• Netherlands UPDATE: PostNL has advised that it has lifted the suspension of signature on delivery for inbound items and is again operating as normal. However, it is important to note that PostNL will not be able to provide a signature or accept any request for proof of signature or any claim based on a missing signature for items that entered the Netherlands between March 16, 2020 and June 5, 2022.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

These service updates affect Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

The DMM Advisory will continue to provide updates as they are received. For a full list of international service disruptions, please visit https://about.usps.com/newsroom/service-alerts/international/welcome.htm

Effective Friday, July 1, 2022, the Postal Service™ will resume acceptance of the following services destined to New Zealand:

• * First-Class Package International Service (FCPIS)
• * Commercial ePacket (CeP)
• * International Priority Airmail (IPA) Packets
• * International Surface Air Lift (ISAL) Packets

This service resumption only affects the following mail classes: First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and Commercial ePacket® (CeP®) items.

The suspension of the following services to New Zealand remains active until further notice:

• * Priority Mail International (PMI) – suspended 4/1
• * Airmail M-bags – suspended 10/1
• * International Priority Airmail (IPA) M-bags – suspended 10/1
• * International Surface Air Lift (ISAL) M-bags – suspended 10/1

The Postal Service is closely monitoring service impacts related to the COVID-19 pandemic and will continue to update customers until the situation returns to normal.

Please visit our International Service Alerts page for the most up to date information: https://about.usps.com/newsroom/service-alerts/international/?utm_source=residential&utm_medium=link&utm_campaign=res_to_intl

On June 28, 2022, Macao Post, the designated operator of Macao, provided notification that the delivery of letter-post items remains suspended until further notice. Additionally, in order to minimize human contact, written proof of delivery for inbound EMS items to personal addresses will not be provided until further notice. EMS call center services will remain suspended until further notice.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

This service update affects Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

The DMM Advisory will continue to provide updates as they are received. For a full list of international service disruptions, please visit https://about.usps.com/newsroom/service-alerts/international/welcome.htm

On June 22, 2022, Macao Post, the designated operator of Macao, provided notification that Macao has now been assessed as being at extremely high risk of a community outbreak of COVID-19. To prevent the spread of the coronavirus, the Macao Special Administrative Region has declared a state of immediate prevention. As a result, deliveries of letter-post items is suspended until further notice.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

This service update affects First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

The DMM Advisory will continue to provide updates as they are received. For a full list of international service disruptions, please visit https://about.usps.com/newsroom/service-alerts/international/welcome.htm

On June 7, 2022, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

• * Denmark UPDATE: Post Danmark (PostNord Denmark) has advised that it has resumed signature on delivery for inbound items and has returned to normal operations.
• * New Caledonia UPDATE: OPT-NC has advised that the previously declared force majeure for international letter-post, parcel-post and EMS items has ended.
• * Pakistan UPDATE: Pakistan Post has advised that all government-imposed restrictions related to the COVID-19 pandemic have been lifted and all postal activities have returned to normal.
• * Togo UPDATE: The Togo Postal Corporation has advised that the measures implemented to limit the spread of COVID-19 have not yet been lifted but have been relaxed sufficiently that they no longer pose a major constraint to postal operations. As a result, the collection, processing, and delivery of inbound and outbound mail (letter-post, parcel-post and EMS items) have largely resumed as normal.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

These service updates affect Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

Please visit our International Service Alerts page for the most up to date information: https://about.usps.com/newsroom/service-alerts/international/welcome.htm

Effective Friday, June 3, 2022, the Postal Service™ will resume acceptance of the following services destined to Australia:

• * Priority Mail International (PMI)
• * Airmail M-bags
• * International Priority Airmail (IPA) M-bags
• * International Surface Air Lift (ISAL) M-bags

Additionally, the Postal Service™ will resume acceptance of the following services destined to China:

• * Priority Mail International (PMI)
• * First-Class Package International Service (FCPIS)
• * International Priority Airmail (IPA) packets
• * International Surface Air Lift (ISAL) packets

The Postal Service is closely monitoring service impacts related to the COVID-19 pandemic and will continue to update customers until the situation returns to normal.

Please visit our International Service Alerts page for the most up to date information: https://about.usps.com/newsroom/service-alerts/international/?utm_source=residential&utm_medium=link&utm_campaign=res_to_intl

On May 16, 2022, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

• * Fiji UPDATE: Post Fiji Ltd has advised that postal services have returned to normal as of May 1, 2022.
• * Germany UPDATE: Deutsche Post has advised that, following the latest decisions of the German Government regarding the relaxation of public health measures throughout the country, most restrictions relating to COVID-19 have now been lifted.
• * New Zealand UPDATE:New Zealand Post has advised that, on April 13, 2022, the Government of New Zealand announced a nationwide move to the orange setting of the pandemic plan. As most restrictions relating to COVID-19 have now been lifted, New Zealand Post has decided to close its force majeure case.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

This service update affects Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

The DMM Advisory will continue to provide updates as they are received. For a full list of international service disruptions, please visit https://about.usps.com/newsroom/service-alerts/international/welcome.htm

The Postal Service™ will temporarily suspend international mail acceptance for certain destinations due to service impacts related to the COVID-19 pandemic.

Effective May 13, 2022, the Postal Service will suspend international mail acceptance to New Zealand until further notice due to unavailable transportation.

Customers are asked to refrain from mailing the following services to New Zealand until further notice:

• First-Class Package International Service (FCPIS) – effective 5/13/22
• Commercial ePacket (CeP) – effective 5/13/22
• International Priority Airmail (IPA) Packets – effective 5/13/22
• International Surface Air Lift (ISAL) Packets – effective 5/13/22
• Priority Mail International (PMI) – previously suspended 4/1/22
• Airmail M-bags – previously suspended 10/1/21
• International Priority Airmail (IPA) M-bags – previously suspended 10/1/21
• International Surface Air Lift (ISAL) M-bags – previously suspended 10/1/21

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

For already deposited items (Airmail M-bags, IPA M-bags, and ISAL M-bags entered prior to 10/1/21, PMI entered prior to 4/1/22, and FCPIS, CeP, IPA Packets and ISAL Packets entered prior to 5/13/22), the Postal Service will transport to destination and delays are to be expected.For deposited items (Airmail M-bags, IPA M-bags, and ISAL M-bags entered on or after 10/1/21, PMI entered on or after 4/1/22, and FCPIS, CeP, IPA Packets and ISAL Packets entered on or after 5/13/22), the Postal Service will endorse the items as “Mail Service Suspended — Return to Sender” and place them in the mail stream for return to sender.

Due to COVID-19, international shipping has been suspended to many countries.According to DMM 604.9.2.3, customers are entitled to a full refund of their postage costs when service to the country of destination is suspended.

The detailed procedures to obtain refunds for Retail Postage, eVS, PC Postage, and BMEU entered mail can be found through the following link: https://postalpro.usps.com/international-refunds

The Postal Service is closely monitoring the situation and will continue to update customers until the situation returns to normal. Please visit our International Service Alerts page for the most up to date information: https://about.usps.com/newsroom/service-alerts/international/?utm_source=residential&utm_medium=link&utm_campaign=res_to_intl

The Postal Service™ will temporarily suspend international mail acceptance for certain destinations due to service impacts related to the COVID-19 pandemic.

Effective May 13, 2022, the Postal Service will suspend international mail acceptance to China until further notice due to unavailable transportation.

Customers are asked to refrain from mailing the following services to China until further notice:

• First-Class Package International Service (FCPIS) – effective 5/13/22
• International Priority Airmail (IPA) Packets – effective 5/13/22
• International Surface Air Lift (ISAL) Packets – effective 5/13/22
• Priority Mail International (PMI) – previously suspended 4/29/22

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

For already deposited items (PMI entered prior to 4/29/22 and FCPIS, IPA Packets and ISAL Packets entered prior to 5/13/22), the Postal Service will transport to destination and delays are to be expected.For deposited items (PMI entered on or after 4/29/22 and FCPIS, CeP, IPA Packets and ISAL Packets entered on or after 5/13/22), the Postal Service will endorse the items as “Mail Service Suspended — Return to Sender” and place them in the mail stream for return to sender.

Due to COVID-19, international shipping has been suspended to many countries.According to DMM 604.9.2.3, customers are entitled to a full refund of their postage costs when service to the country of destination is suspended.

The detailed procedures to obtain refunds for Retail Postage, eVS, PC Postage, and BMEU entered mail can be found through the following link: https://postalpro.usps.com/international-refunds

The Postal Service is closely monitoring the situation and will continue to update customers until the situation returns to normal. Please visit our International Service Alerts page for the most up to date information https://about.usps.com/newsroom/service-alerts/international/?utm_source=residential&utm_medium=link&utm_campaign=res_to_intl

On May 6, 2022, the Postal Service™ received a notification from Poczta Polska, the designated operator of Poland, advising that, following the latest announcements by the Polish Government regarding the relaxation of public health measures throughout the country, most restrictions relating to COVID-19 have now been lifted. As a result, Poczta Polska is resuming postal operations across its network.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

This service update affects Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

The DMM Advisory will continue to provide updates as they are received. For a full list of international service disruptions, please visit https://about.usps.com/newsroom/service-alerts/international/welcome.htm

On May 3, 2022, the Postal Service™ received a notification from Canada Post, the designated operator of Canada, advising that, as of May 1, 2022, the on-time delivery guarantee has been reinstated and the previously declared force majeure for all international letter-post, parcel-post and EMS items has ended.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

This service update affects Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

The DMM Advisory will continue to provide updates as they are received. For a full list of international service disruptions, please visit https://about.usps.com/newsroom/service-alerts/international/welcome.htm

On April 29, 2022, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

Trinidad and Tobago UPDATE: Trinidad and Tobago Postal Corporation (TTPost) has advised that inbound and outbound commercial flights have resumed to and from Trinidad and Tobago. As a result, the receipt and dispatch of inbound and outbound mail (letter-post, parcel-post and EMS items) to and from Trinidad and Tobago have resumed as normal.

Myanmar UPDATE: Myanmar Post has advised that the restrictions regarding the processing of inbound and outbound mail (letter-post, parcel-post and EMS items) have been lifted and postal services have therefore resumed as normal as of April 17, 2022.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

This service update affects Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

The DMM Advisory will continue to provide updates as they are received. For a full list of international service disruptions, please visit https://about.usps.com/newsroom/service-alerts/international/welcome.htm

Effective Friday, April 29, 2022, the Postal Service™ will resume acceptance of the following services destined to New Zealand:

• * First-Class Package International Service (FCPIS)
• * Commercial ePacket (CeP)
• * International Priority Airmail (IPA) Packets
• * International Surface Air Lift (ISAL) Packets

This service resumption only affects the following mail classes: First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and Commercial ePacket® (CeP®) items.

The suspension of the following services to New Zealand remains active until further notice:

• * Priority Mail International (PMI) – suspended 4/1
• * Airmail M-bags – suspended 10/1
• * International Priority Airmail (IPA) M-bags – suspended 10/1
• * International Surface Air Lift (ISAL) M-bags – suspended 10/1

The Postal Service is closely monitoring service impacts related to the COVID-19 pandemic and will continue to update customers until the situation returns to normal.

Please visit our International Service Alerts page for the most up to date information: https://about.usps.com/newsroom/service-alerts/international/?utm_source=residential&utm_medium=link&utm_campaign=res_to_intl

The Postal Service™ will temporarily suspend international mail acceptance for certain destinations due to service impacts related to the COVID-19 pandemic.

Effective April 29, 2022, the Postal Service will suspend international mail acceptance to China until further notice due to unavailable transportation.

Customers are asked to refrain from mailing the following service to China until further notice:

• * Priority Mail International (PMI)

For already deposited PMI items entered prior to 4/29/22, the Postal Service will transport to destination and delays are to be expected.For deposited PMI items entered on or after 4/29/22, the Postal Service will endorse the items as “Mail Service Suspended — Return to Sender” and place them in the mail stream for return to sender.

Due to COVID-19, international shipping has been suspended to many countries. According to DMM 604.9.2.3, customers are entitled to a full refund of their postage costs when service to the country of destination is suspended.

The detailed procedures to obtain refunds for Retail Postage, eVS, PC Postage, and BMEU entered mail can be found through the following link: https://postalpro.usps.com/international-refunds

The Postal Service is closely monitoring the situation and will continue to update customers until the situation returns to normal. Please visit our International Service Alerts page for the most up to date information: https://about.usps.com/newsroom/service-alerts/international/?utm_source=residential&utm_medium=link&utm_campaign=res_to_intl

On April 4, 2022, the Postal Service™ received a notification from Hongkong Post, the designated operator of Hong Kong, advising that operations at airmail facilities have resumed as normal.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

This service update affects Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

The DMM Advisory will continue to provide updates as they are received. For a full list of international service disruptions, please visit https://about.usps.com/newsroom/service-alerts/international/welcome.htm

On April 4, 2022, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

• * China UPDATE: China Post has advised that in order to prevent further transmission of COVID-19, the processing of inbound mail is temporarily affected at Shanghai, Changchun and Yanji mail processing centers until further notice. Currently, China Post cannot process or transport to sorting centers/delivery offices inbound mail received by the above-mentioned offices of exchange. This directly delays the processing, transiting and delivery of inbound mail. As a result, China Post is declaring a situation of force majeure in regard to the above offices of exchange for all inbound letter-post, parcel-post, and EMS items.
• * Colombia UPDATE: Servicios Postales Nacionales S.A. 4-72 has advised that postal services are now back to normal.
• * France UPDATE: La Poste has advised that following the latest announcements by the Prime Minister on the relaxation of public health measures throughout the country, the difficulties announced through previous messages have now been resolved. While distancing measures remain in place for staff and customers, La Poste can announce a return to normal for its postal operations across its network and is able to guarantee compliance with delivery standards and deadlines for all letter-post, parcel-post, and EMS products.
• * Thailand UPDATE: Thailand Post has advised that the Thai Government has extended the nationwide state of emergency with regard to the COVID-19 pandemic for a further two months, effective from April 1 to May 31, 2022. Therefore, the previously announced restrictions announced will continue to apply.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

This service update affects Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

The DMM Advisory will continue to provide updates as they are received. For a full list of international service disruptions, please visit https://about.usps.com/newsroom/service-alerts/international/welcome.htm

Effective April 1, 2022, the Postal Service will suspend international mail acceptance to New Zealand until further notice due to unavailable transportation.

Customers are asked to refrain from mailing the following services to New Zealand until further notice:

• * Priority Mail International (PMI) – effective 4/1/22
• * First-Class Package International Service (FCPIS) – effective 4/1/22
• * Commercial ePacket (CeP) – effective 4/1/22
• * International Priority Airmail (IPA) Packets – effective 4/1/22
• * International Surface Air Lift (ISAL) Packets – effective 4/1/22
• * Airmail M-bags – previously suspended 10/1/21
• * International Priority Airmail (IPA) M-bags – previously suspended 10/1/21
• * International Surface Air Lift (ISAL) M-bags – previously suspended 10/1/21

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

For already deposited items (Airmail M-bags, IPA M-bags, and ISAL M-bags entered prior to 10/1/21 and PMI, FCPIS, CeP, IPA Packets and ISAL Packets entered prior to 4/1/22), the Postal Service will transport to destination and delays are to be expected. For deposited items (Airmail M-bags, IPA M-bags, and ISAL M-bags entered on or after 10/1/21 and PMI, FCPIS, CeP, IPA Packets and ISAL Packets entered on or after 4/1/22), the Postal Service will endorse the items as “Mail Service Suspended — Return to Sender” and place them in the mail stream for return to sender.

Due to COVID-19, international shipping has been suspended to many countries.According to DMM 604.9.2.3, customers are entitled to a full refund of their postage costs when service to the country of destination is suspended.

The detailed procedures to obtain refunds for Retail Postage, eVS, PC Postage, and BMEU entered mail can be found through the following link: https://postalpro.usps.com/international-refunds

The Postal Service is closely monitoring the situation and will continue to update customers until the situation returns to normal. Please visit our International Service Alerts page for the most up to date information: https://about.usps.com/newsroom/service-alerts/international/?utm_source=residential&utm_medium=link&utm_campaign=res_to_intl

On March 22, 2022, the Postal Service™ received a notification from Latvijas Pasts, the designated operator of Latvia, advising that the increase in COVID-19 cases among staff members has ended. As a result, postal operations have returned to normal.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

This service update affects Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

The DMM Advisory will continue to provide updates as they are received. For a full list of international service disruptions, please visit https://about.usps.com/newsroom/service-alerts/international/welcome.htm

On March 21, 2022, the Postal Service™ received a notification from Jamaica Post, the designated operator of Jamaica, advising that the Government of Jamaica has lifted the national curfew as of March 18, 2022. The previously declared force majeure no longer applies and normal postal operations have resumed.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

This service update affects Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

The DMM Advisory will continue to provide updates as they are received. For a full list of international service disruptions, please visit https://about.usps.com/newsroom/service-alerts/international/welcome.htm

On March 10, 2022, the Postal Service™ received a notification from Suriname Postal Corporation (SURPOST) advising that the measures aimed at limiting the spread of COVID-19 have been lifted by the Government of Suriname, and postal services have returned to normal.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

This service update affects Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

The DMM Advisory will continue to provide updates as they are received. For a full list of international service disruptions, please visit https://about.usps.com/newsroom/service-alerts/international/welcome.htm

Effective March 11, 2022, the Postal Service will temporarily suspend international mail acceptance, until further notice, to the following country due to unavailable transportation as a result of widespread cancellations and restrictions into the area:

• * Russia

This service disruption affects Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

For already deposited items Postal Service International Service Center (ISC) employees will endorse the items as “Mail Service Suspended — Return to Sender” and then place them in the mail stream for return.

The detailed procedures to obtain refunds for Retail Postage, eVS, PC Postage, and BMEU entered mail can be found through the following link: https://postalpro.usps.com/international-refunds

The Postal Service is closely monitoring the situation and will continue to update customers until the situation returns to normal. Please visit our International Service Alerts page for the most up to date information: https://about.usps.com/newsroom/service-alerts/international/?utm_source=residential&utm_medium=link&utm_campaign=res_to_intl

Effective Friday, March 11, 2022, the Postal Service™ will resume acceptance of mail destined to the following:

• * Central African Republic
• * Liberia

This service resumption affects the following mail classes: Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

The Postal Service is closely monitoring service impacts related to the COVID-19 pandemic and will continue to update customers until the situation returns to normal.

Please visit our International Service Alerts page for the most up to date information: https://about.usps.com/newsroom/service-alerts/international/?utm_source=residential&utm_medium=link&utm_campaign=res_to_intl

Effective Friday, March 11, 2022, the Postal Service™ will resume acceptance of the following services destined to Australia:

• * First-Class Package International Service (FCPIS)
• * Commercial ePacket (CeP)
• * International Priority Airmail (IPA) Packets
• * International Surface Air Lift (ISAL) Packets

This service resumption only affects the following mail classes: First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and Commercial ePacket® (CeP®) items.

The suspension of the following services to Australia remains active until further notice:

• * Priority Mail International (PMI) – suspended 9/17
• * Airmail M-bags – suspended 10/1
• * International Priority Airmail (IPA) M-bags – suspended 10/1
• * International Surface Air Lift (ISAL) M-bags – suspended 10/1

The Postal Service is closely monitoring service impacts related to the COVID-19 pandemic and will continue to update customers until the situation returns to normal.

Please visit our International Service Alerts page for the most up to date information: https://about.usps.com/newsroom/service-alerts/international/?utm_source=residential&utm_medium=link&utm_campaign=res_to_intl

On March 7, 2022, the Postal Service™ received a notification from bpost, the designated postal operator of Belgium, advising that the measures aimed at limiting the spread of COVID-19 have been lifted, and postal services have returned to normal.

This service disruption affects Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

The DMM Advisory will continue to provide updates as they are received. For a full list of international service disruptions, please visit https://about.usps.com/newsroom/service-alerts/international/welcome.htm

On March 4, 2022, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

Portugal UPDATE: CTT Correios de Portugal has advised that the measures aimed at limiting the spread of COVID-19 have now been lifted and postal services are gradually returning to normal. The previously declared force majeure no longer applies.

Slovakia UPDATE: Slovenská Pošta has advised that the measures aimed at limiting the spread of COVID-19 have been lifted as of March 1, 2022, and postal services have returned to normal.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

This service update affects Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

On March 2, 2022, the Postal Service™ received a notification from PostNord Sverige, the designated operator of Sweden, advising that the measures aimed at limiting the transmission of COVID-19 have now been lifted.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

This service update affects Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

Effective Friday, March 4, 2022, the Postal Service™ will resume acceptance of mail destined to the following:

• * Sierra Leone
• * French Guiana
• * Guadeloupe
• * Mayotte
• * Martinique
• * Reunion
• * St. Pierre and Miquelon

This service resumption affects the following mail classes: Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

The Postal Service is closely monitoring service impacts related to the COVID-19 pandemic and will continue to update customers until the situation returns to normal.

Please visit our International Service Alerts page for the most up to date information: https://about.usps.com/newsroom/service-alerts/international/?utm_source=residential&utm_medium=link&utm_campaign=res_to_intl

On March 1, 2022, the Postal Service™ received a notification from Österreichische Post AG, the designated operator of Austria, advising that the measures aimed at limiting the spread of COVID-19 have been lifted, and postal services have returned to normal.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

This service update affects Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

On February 28, 2022, VNPost, the designated operator of Vietnam, provided notification that its operations are currently disrupted due to a large number of employees having contracted COVID-19. VNPost will continue to provide postal services, but until further notice the processing and delivery of all types of inbound and outbound mail (letter-post, parcel-post and EMS items) will be impacted and VNPost will be unable to guarantee compliance with the published standards.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

This service update affects Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

Effective Friday, February 25, 2022, the Postal Service™ will resume acceptance of the following service destined to New Zealand:

• * Priority Mail International (PMI)

This service resumption only affects the following mail class: Priority Mail International® (PMI).

The suspension of the following services to New Zealand, effective October 1, 2021, remains active until further notice:

• * Airmail M-bags
• * International Priority Airmail (IPA) M-bags
• * International Surface Air Lift (ISAL) M-bags

The Postal Service is closely monitoring service impacts related to the COVID-19 pandemic and will continue to update customers until the situation returns to normal.

On February 22, 2022, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

• Latvia UPDATE: Latvijas Pasts has advised that due to a significant increase in the number of COVID-19 infections among its operational staff and temporary closure of several post offices, delays are to be expected in the processing and delivery of inbound and outbound postal items.
• Switzerland UPDATE: Swiss Post has advised that the measures aimed at limiting the spread of COVID-19 have been lifted, and postal services have returned to normal.
• Vanuatu UPDATE: Vanuatu Post has advised that the Vanuatu Government has lifted the state of emergency declared in response to the COVID-19 pandemic and postal operations have resumed as normal.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

These service updates affect Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

On February 16, 2022, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

• Barbados UPDATE: Barbados Postal Service has advised that the curfew has been lifted as of February 14, 2022 and postal services have therefore returned to normal.
• Jamaica UPDATE: Jamaica Post has advised that the Government of Jamaica has extended the national curfew until February 25, 2022. Revised working shifts/hours will continue to apply across the entire postal network, affecting sorting operations and mail delivery. Consequently, the force majeure previously announced continues to apply, with an impact on quality of service for all types of mail, including inbound and outbound letter-post, parcel-post and EMS items.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

These service updates affect Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

The DMM Advisory will continue to provide updates as they are received. For a full list of international service disruptions, please visit https://about.usps.com/newsroom/service-alerts/international/welcome.htm

On February 14, 2022, the Postal Service™ received a notification from CTT Correios de Portugal, the designated operator of Portugal, advising that Portugal is experiencing a fifth wave of the COVID-19 pandemic resulting in a high rate of absenteeism. Consequently, the processing of outbound mail (letter-post, parcel-post and EMS items) is still subject to delays and CTT Correios de Portugal is still unable to guarantee compliance with the agreed standards, with an impact on quality of service for all types of mail, including inbound and outbound letter-post, parcel-post and EMS items.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

This service update affects Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

The DMM Advisory will continue to provide updates as they are received. For a full list of international service disruptions, please visit https://about.usps.com/newsroom/service-alerts/international/welcome.htm

On February 8, 2022, the Postal Service™ received a notification from Hongkong Post, the designated operator of Hong Kong, advising that due to the current pandemic situation, all airmail center staff have been required to work from home until they receive a negative COVID-19 test result. As a result, the processing and transportation of all inbound and outbound mail have been disrupted. Therefore, quality of service for all types of mail (letter-post, parcel-post and EMS items), as well as inbound mail delivery services, will be affected until further notice.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

This service update affects Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

Effective Friday, February 4, 2022, the Postal Service™ will resume acceptance of mail destined to the following:

• Hong Kong

This service resumption affects the following mail classes: Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

The Postal Service is closely monitoring service impacts related to the COVID-19 pandemic and will continue to update customers until the situation returns to normal.

Please visit our International Service Alerts page for the most up to date information: https://about.usps.com/newsroom/service-alerts/international/?utm_source=residential&utm_medium=link&utm_campaign=res_to_intl

On February 2, 2022, the Postal Service™ received a notification from Jamaica Post, the designated operator of Jamaica, advising that the Government of Jamaica has extended the national curfew until February 11, 2022. Revised working shifts/hours will continue to apply across the entire postal network, affecting sorting operations and mail delivery. Consequently, the force majeure previously announced continues to apply, with an impact on quality of service for all types of mail, including inbound and outbound letter-post, parcel-post and EMS items.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

This service update affects Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

On January 28, 2022, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

Germany UPDATE: Deutsche Post has advised that due to a significant increase in the number of COVID-19 infections among its operational staff and in view of measures to limit the spread of the virus, delays are to be expected in the processing and delivery of inbound and outbound postal items.

New Zealand UPDATE: New Zealand Post has advised that the Government of New Zealand has announced the application of the red setting of the “traffic lights” COVID-19 protection framework throughout the country as of January 23, 2022, impacting New Zealand Post’s operational performance in terms of processing, transport, sorting and delivery of mail.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

These service updates affect Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

Effective January 28, 2022, the Postal Service will suspend international mail acceptance to China until further notice due to unavailable transportation.

Customers are asked to refrain from mailing the following service to China until further notice:

• * Priority Mail International (PMI)

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

For already deposited PMI items entered prior to 1/28/22, the Postal Service will transport to destination and delays are to be expected.For deposited PMI items entered on or after 1/28/22, the Postal Service will endorse the items as “Mail Service Suspended — Return to Sender” and place them in the mail stream for return to sender.

Due to COVID-19, international shipping has been suspended to many countries.According to DMM 604.9.2.3, customers are entitled to a full refund of their postage costs when service to the country of destination is suspended.

The detailed procedures to obtain refunds for Retail Postage, eVS, PC Postage, and BMEU entered mail can be found through the following link: https://postalpro.usps.com/international-refunds

The Postal Service is closely monitoring the situation and will continue to update customers until the situation returns to normal. Please visit our International Service Alerts page for the most up to date information: https://about.usps.com/newsroom/service-alerts/international/?utm_source=residential&utm_medium=link&utm_campaign=res_to_intl

On January 26, 2022, Poste Maroc, the designated operator of Morocco, provided notification that the processing and delivery of inbound and outbound postal items has resumed as normal.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

This service update affects Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

On January 18, 2022, Poste Maroc, the designated operator of Morocco, provided notification that, following an increase in COVID-19 infections among its operational staff and in view of measures to limit the spread of the virus, delays are to be expected in the processing and delivery of inbound and outbound postal items.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

This service update affects Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

On January 14, 2022, MaltaPost, the designated operator of Malta, provided notification that, an increase in the COVID-19 infection rate is causing significant staff shortages at key processing and delivery locations.

As a result, it is unable to guarantee normal operations or compliance with standard delivery times.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

This service update affects Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

Effective January 14, 2022, the Postal Service will suspend international mail acceptance to destinations where transportation is unavailable due to widespread cancellations and restrictions into the area.

Customers are asked to refrain from mailing items addressed to the following country, until further notice:

• * Hong Kong

This service disruption affects Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

For already deposited items, other than Global Express Guarantee® (GXG®), Postal Service International Service Center (ISC) employees will endorse the items as “Mail Service Suspended — Return to Sender” and then place them in the mail stream for return.

Due to COVID-19, international shipping has been suspended to many countries. According to DMM 604.9.2.3, customers are entitled to a full refund of their postage costs when service to the country of destination is suspended.

The detailed procedures to obtain refunds for Retail Postage, eVS, PC Postage, and BMEU entered mail can be found through the following link: https://postalpro.usps.com/international-refunds

Effective Friday, January 14, 2022, the Postal Service™ will resume acceptance of the following services destined to New Zealand:

• * First-Class Package International Service (FCPIS)
• * Commercial ePacket (CeP)
• * International Priority Airmail (IPA) Packets
• * International Surface Air Lift (ISAL) Packets

This service resumption only affects the following mail classes: First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and Commercial ePacket® (CeP®) items.

The suspension of the following services to New Zealand, effective October 1, 2021, remains active until further notice:

• * Priority Mail International (PMI)
• * Airmail M-bags
• * International Priority Airmail (IPA) M-bags
• * International Surface Air Lift (ISAL) M-bags

The Postal Service is closely monitoring service impacts related to the COVID-19 pandemic and will continue to update customers until the situation returns to normal.

On January 12, 2022 , VNPost, the designated operator of Vietnam, provided notification that the COVID-19 situation in Viet Nam has now improved sufficiently for postal services to again be provided as normal. Therefore, the delivery of all inbound letter-post, parcel-post and EMS items will follow all normal standards.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

This service update affects Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

On January 7, 2022, La Poste, the designated operator of France, provided notification that, as of January 3, 2022, it is operating in strict compliance with all government-imposed measures which may have an impact on operations. As a result, La Poste is unable to guarantee normal operations or compliance with standards and delivery times for letter-post, parcel-post and EMS items.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

This service update affects Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

On December 22, 2021, the Postal Service™ received a notification from Liechtensteinische Post, the designated postal operator of Liechtenstein, advising that the special measures implemented as a result of COVID-19 will be lifted as of December 27, 2021. From that date on, deliveries throughout Liechtenstein will take place as normal on a daily basis.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

This service update affects Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

The DMM Advisory will continue to provide updates as they are received. For a full list of international service disruptions, please visit https://about.usps.com/newsroom/service-alerts/international/welcome.htm

Effective December 10, 2021, the Postal Service will suspend international mail acceptance to destinations where transportation is unavailable due to widespread cancellations and restrictions into the area.

Customers are asked to refrain from mailing items addressed to the following country, until further notice:

• * Solomon Islands

This service update affects Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

For already deposited items, other than Global Express Guarantee® (GXG®), Postal Service International Service Center (ISC) employees will endorse the items as “Mail Service Suspended — Return to Sender” and then place them in the mail stream for return.

Due to COVID-19, international shipping has been suspended to many countries. According to DMM 604.9.2.3, customers are entitled to a full refund of their postage costs when service to the country of destination is suspended.

The detailed procedures to obtain refunds for Retail Postage, eVS, PC Postage, and BMEU entered mail can be found through the following link: https://postalpro.usps.com/international-refunds

The Postal Service is closely monitoring the situation and will continue to update customers until the situation returns to normal. Customers may visit our International Service Alerts page for the most up to date information: https://about.usps.com/newsroom/service-alerts/international/?utm_source=residential&utm_medium=link&utm_campaign=res_to_intl

Effective Friday, December 10, 2021, the Postal Service™ will resume acceptance of mail destined to the following:

• * Sudan

This service update affects Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

The Postal Service is closely monitoring service impacts related to the COVID-19 pandemic and will continue to update customers until the situation returns to normal.

Effective Friday, December 10, 2021, the Postal Service™ will resume acceptance of mail destined to the following:

• Sudan

This service update affects Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

The Postal Service is closely monitoring service impacts related to the COVID-19 pandemic and will continue to update customers until the situation returns to normal.

On December 6, 2021, Poste Maroc, the designated operator of Morocco, provided notification that, following the latest developments with COVID-19, and in order to limit its spread, the Moroccan authorities have decided to suspend international flights to and from Morocco from November 29 to December 13, 2021. This may result in delays in the collection, transport and delivery of inbound and outbound letter-post, parcel-post and EMS items.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

This service update affects Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

The following countries have provided updates to certain mail services:

• *Barbados UPDATE: Barbados Postal Service has advised that, due to the spike in the number of infections of COVID-19, the Government of Barbados has imposed a nightly curfew from November 15 until December 13, 2021. Due to this curfew, service delivery standards for letter-post, parcel-post and EMS items have been impacted and force majeure is declared until the situation returns to normal.
• *Brazil UPDATE: Empresa Brasileira de Correios e Telégrafos (ECT) has advised that the situation that was causing delays at the Curitiba international mail processing center has now been resolved. As a result, mail processing operations have returned to normal.
• *Guyana UPDATE: Guyana Post Office Corporation has advised that it has discontinued the rotation of staff. Therefore, effective immediately, Guyana Post Office Corporation is resuming operations with regular working hours and a full staff complement.
• *Liechtenstein UPDATE: Liechtensteinische Post AG has advised that, due to a fourth wave of infections of COVID-19, it has introduced staggered home deliveries of letter-post items from November 29 until December 23, 2021. Letter-post items for postcode areas 9490, 9494 to 9498 will be delivered on Mondays, Wednesdays, and Fridays; all other deliveries will be made on Tuesdays, Thursdays, and Saturdays.
• *New Caledonia UPDATE: Office of Posts and Telecommunications (OPT-NC) has advised from November 15, 2021 onwards, letter-post, parcel-post and EMS items requiring the addressee's signature will again be delivered against the addressee's signature, with identity checking where required.
• *Slovakia UPDATE: Slovenská Pošta has advised that, in order to limit the spread of COVID-19, the Slovakian Government has imposed strict lockdown measures throughout the country, effective November 25, 2021 for 90 days. Due to the lockdown, Slovenská Pošta will be operating with a reduced workforce. Therefore, the processing and delivery of inbound and outbound mail (letter-post, parcel-post and EMS items) will be affected and cannot guarantee delivery standards compliance.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

These service updates affect Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

The DMM Advisory will continue to provide updates as they are received. For a full list of international service disruptions, please visit https://about.usps.com/newsroom/service-alerts/international/welcome.htm

Revised working shifts/hours will continue to apply across the entire postal network, affecting sorting operations and mail delivery. Consequently, the force majeure previously announced continues to apply, with an impact on quality of service for all types of mail, including inbound and outbound letter-post, parcel-post and EMS items.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

This service update affects Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

The following countries have provided updates to certain mail services:

• * Latvia UPDATE: Latvijas Pasts has advised that, due to the situation with regard to COVID-19, the Latvian Government has declared a full national lockdown. The lockdown will be effective from October 21 to November 14, 2021 and may subsequently be extended. As a result, there may be an impact on the processing and delivery of all mail, including inbound and outbound letter-post, parcel-post and EMS items, with quality of service being affected.
• * Macao UPDATE: Macao Post has advised that the state of immediate prevention ended on October 20, 2021. The delivery of letter-post, parcel-post and Express Mail Service (EMS) items has returned to normal.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

These service updates affect Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

The previous temporary suspensions of the guarantee on Priority Mail Express International are still in effect for the following countries:

• * France, Great Britain, Spain, Sweden, and Switzerland, effective since March 23, 2020
• * China and Hong Kong, effective since February 10, 2020

These suspensions will be in effect until further notice. The Postal Service is taking all reasonable measures to minimize impact to our customers.

Customers are asked to refrain from mailing items addressed to the following country, until further notice:

• * Sudan

This service disruption affects Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

For already deposited items, other than Global Express Guarantee® (GXG®), Postal Service International Service Center (ISC) employees will endorse the items as “Mail Service Suspended — Return to Sender” and then place them in the mail stream for return.

Due to COVID-19, international shipping has been suspended to many countries. According to DMM 604.9.2.3, customers are entitled to a full refund of their postage costs when service to the country of destination is suspended.

The detailed procedures to obtain refunds for Retail Postage, eVS, PC Postage, and BMEU entered mail can be found through the following link: https://postalpro.usps.com/international-refunds

The Postal Service is closely monitoring the situation and will continue to update customers until the situation returns to normal. Customers may visit our International Service Alerts page for the most up to date information: https://about.usps.com/newsroom/service-alerts/international/?utm_source=residential&utm_medium=link&utm_campaign=res_to_intl

Effective October 15, 2021, the Postal Service will suspend international mail acceptance to destinations where transportation is unavailable due to widespread cancellations and restrictions into the area.

Customers are asked to refrain from mailing items addressed to the following countries, until further notice:

• * Central African Republic
• * Chad
• * Liberia
• * Sierra Leone

These service disruptions affect Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

For already deposited items, other than Global Express Guarantee® (GXG®), Postal Service International Service Center (ISC) employees will endorse the items as “Mail Service Suspended — Return to Sender” and then place them in the mail stream for return.

Due to COVID-19, international shipping has been suspended to many countries. According to DMM 604.9.2.3, customers are entitled to a full refund of their postage costs when service to the country of destination is suspended.

The detailed procedures to obtain refunds for Retail Postage, eVS, PC Postage, and BMEU entered mail can be found through the following link: https://postalpro.usps.com/international-refunds

The Postal Service is closely monitoring the situation and will continue to update customers until the situation returns to normal. Customers may visit our International Service Alerts page for the most up to date information: https://about.usps.com/newsroom/service-alerts/international/?utm_source=residential&utm_medium=link&utm_campaign=res_to_intl

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

This service update affects Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

The DMM Advisory will continue to provide updates as they are received. For a full list of international service disruptions, please visit https://about.usps.com/newsroom/service-alerts/international/welcome.htm

Effective October 8, 2021, the Postal Service will suspend international mail acceptance to destinations where transportation is unavailable due to widespread cancellations and restrictions into the area.

Customers are asked to refrain from mailing items addressed to the following country, until further notice:

* Papua New Guinea
This service disruption affects Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

For already deposited items, other than Global Express Guarantee® (GXG®), Postal Service International Service Center (ISC) employees will endorse the items as “Mail Service Suspended — Return to Sender” and then place them in the mail stream for return.

Due to COVID-19, international shipping has been suspended to many countries. According to DMM 604.9.2.3, customers are entitled to a full refund of their postage costs when service to the country of destination is suspended.

The detailed procedures to obtain refunds for Retail Postage, eVS, PC Postage, and BMEU entered mail can be found through the following link: https://postalpro.usps.com/international-refunds

The Postal Service is closely monitoring the situation and will continue to update customers until the situation returns to normal. Customers may visit our International Service Alerts page for the most up to date information: https://about.usps.com/newsroom/service-alerts/international/?utm_source=residential&utm_medium=link&utm_campaign=res_to_intl

The following countries have provided updates to certain mail services:

Fiji UPDATE:Post Fiji Ltd has advised that the border restrictions on the main island (Viti Levu) have now been lifted, but flights to the outer islands are still cancelled. Post Fiji is therefore using sea conveyance to ship mails, including EMS items, but this depends on sailing schedules. It is able to send and receive international mails via transit hubs in Australia and New Zealand. Fiji currently has weekly flight connections with those two countries and the United States.

Macao UPDATE: Macao Post has advised that, in order to minimalize the threat of COVID-19, the Macao Special Administrative Region has announced that civil servants will not be required to work from October 5 -7, 2021. As a result, postal services will be suspended during this period.

Sri Lanka UPDATE: The Department of Posts has advised that the Government of Sri Lanka lifted the national lockdown as of October 1, 2021. All mail items sent to Sri Lanka will be processed and delivered in compliance with the government-imposed restrictions and safety guidelines. The office of exchange and all other mail processing centers are operating with a reduced workforce impacting delivery standards for all categories of mail. Therefore, the Department of Posts is unable to guarantee compliance with the agreed delivery standards for all mail categories.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

Effective July 17, 2020 , the Postal Service™ will resume acceptance of mail destined to the following twenty-four (24) countries:

• Bahrain
• Ethiopia
• Lebanon
• Pakistan
• Benin
• Faroe Island
• Lesotho
• St. Marten
• Burkina Faso
• Ghana
• Maldives
• Sri Lanka
• Burundi
• Grenada
• Mozambique
• Suriname
• Cape Verde
• Guinea Bissau
• Namibia
• Swaziland
• Curacao
• Kenya
• Nigeria
• Zambia

Effective May 22, 2020, the Postal Service will temporarily suspend international mail acceptance to destinations where the foreign postal operator has indicated that they are unable to process or deliver international mail or services originating from the United States.

Customers are asked to refrain from mailing items addressed to the following country, until further notice:

• Turkmenistan

In addition, effective May 22, 2020, the Postal Service will temporarily suspend international mail acceptance to destinations where transportation is unavailable due to widespread cancellations and restrictions into the area.

Customers are asked to refrain from mailing items addressed to the following countries, until further notice:

• Brunei
• Cambodia
• Uzbekistan

These service disruptions affect Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

For already deposited items, other than Global Express Guarantee® (GXG®), Postal Service employees will endorse the items as “Mail Service Suspended — Return to Sender” and then place them in the mail stream for return.

Due to COVID-19, international shipping has been suspended to many countries. According to DMM 604.9.2.3, customers are entitled to a full refund of their postage costs when service to the country of destination is suspended.

The detailed procedures to obtain refunds for Retail Postage, eVS, PC Postage, and BMEU entered mail can be found through the following link: https://postalpro.usps.com/international-refunds

The Postal Service is closely monitoring the situation and will continue to update customers until the situation returns to normal. Please visit our International Service Alerts page for the most up to date information: https://about.usps.com/newsroom/service-alerts/international/?utm_source=residential&utm_medium=link&utm_campaign=res_to_intl.

These service resumptions affect the following mail classes: Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

The Postal Service is closely monitoring service impacts related to the COVID-19 pandemic and will continue to update customers until the situation returns to normal.

Please visit our International Service Alerts page for the most up to date information: https://about.usps.com/newsroom/service-alerts/international/?utm_source=residential&utm_medium=link&utm_campaign=res_to_intl

International Service Resumption Notice – effective May 15, 2020

Effective May 15, 2020, the Postal Service™ will resume acceptance of mail destined to the following countries:

• Bosnia and Herzegovina
• Estonia
• Moldova
• Montenegro

These service resumptions affect the following mail classes: Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

The Postal Service is closely monitoring service impacts related to the COVID-19 pandemic and will continue to update customers until the situation returns to normal.

Please visit our International Service Alerts page for the most up to date information: https://about.usps.com/newsroom/service-alerts/international/?utm_source=residential&utm_medium=link&utm_campaign=res_to_intl

The following countries have announced service disruptions:

Australia UPDATE: Australia Post has advised that they are declaring a situation of force majeure for all inbound and outbound letter-post, parcel-post and Express Mail Service (EMS) items until further notice. Customers should expect delivery delays.

Georgia UPDATE: : Georgian Post has advised that the Government of Georgia has extended the measures aimed at reducing the spread of COVID-19 until May 22, 2020. The declaration of force majeure therefore remains in effect and unchanged. Customers should expect delays for inbound and outbound letter-post, parcel post and EMS items.

The following countries have announced service disruptions:

Australia UPDATE: Australia Post has advised that they are declaring a situation of force majeure for all inbound and outbound letter-post, parcel-post and Express Mail Service (EMS) items until further notice. Customers should expect delivery delays.

Georgia UPDATE: : Georgian Post has advised that the Government of Georgia has extended the measures aimed at reducing the spread of COVID-19 until May 22, 2020. The declaration of force majeure therefore remains in effect and unchanged. Customers should expect delays for inbound and outbound letter-post, parcel post and EMS items.

U.S. Postal Service Priority Mail products and First-Class packages may require more time to be delivered due to limited transportation availability as a result of the ongoing Coronavirus Disease (COVID-19) impacts to the United States.

U.S. Postal Service Priority Mail products and First-Class packages may require more time to be delivered due to limited transportation availability as a result of the ongoing Coronavirus Disease (COVID-19) impacts to the United States.

Effective April 17, 2020:
The Postal Service’s flagship Priority Mail Express service, which guarantees overnight service, will not change. Service commitments for local 1-day Priority Mail will not change.

Priority Mail’s two and three day service commitments now will be extended to three and four days respectively. Customers will continue to receive end-to-end visibility and improved product tracking, as well as up to $50 in free insurance. With the extra day extension, customers should expect delivery using Priority Mail Open and Distribute (PMOD) to range from two to four days nationwide.

First-Class Package Service (FCPS) two and three day service commitments will also be extended to three and four days respectively.

Global Express Guaranteed Services also have been altered. For a full list of international and domestic updates, refer to usps.com.

The Postal Service’s goal continues to be to move packages as expeditiously as possible. The Postal Service continually reviews its network capacity to provide the American public reliable, efficient, and fast-delivery service. We will continue to keep you abreast of improvements in transportation availability and when we will be able to return to normal service levels.

Due to COVID-19, international shipping has been suspended to many countries. The list of countries with mail service interruption is updated frequently; for the most current list please visit the USPS international service-alerts page.

According to DMM 604.9.2.3, customers are entitled to a full refund of their postage costs when service to the country of destination is suspended.

The detailed procedures to obtain refunds for Retail Postage, eVS, PC Postage, and BMEU entered mail can be found through the following link: https://postalpro.usps.com/international-refunds

Effective April 14, 2020, the Postal Service™ will temporarily suspend international mail acceptance of Global Express Guarantee (GXG®) to the following destinations where air and sea transportation is unavailable due to widespread cancellations and restrictions into the area.

Customers are asked to refrain from mailing items addressed to the following countries, until further notice:

Bangladesh,Bhutan,Burundi,Cape Verde,Chad,Democratic Republic of the Congo, Equatorial Guinea,Eritrea, Fiji, French Polynesia, Gambia, Guinea,Guinea-Bissau, India, Kiribati, Laos, Lesotho, Liberia, Libya, Mongolia, Nepal, Norfolk Island, Philippines, Republic of the Congo, Rwanda, Samoa, Seychelles, Timor-Leste, Tonga, Uganda, Vanuatu, Wallis and Futuna.

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail. USPS is closely monitoring the situation and will continue to update customers until the situation returns to normal.

The following countries have suspended certain mail services:

Cuba: Correos de Cuba has suspended all international mail operations due to the cancellation of flights to and from Cuba. Correos de Cuba cannot guarantee delivery times or comply with the established rules for the processing and delivery of letter-post, parcel-post or EMS items.

Peru UPDATE: Servicios Postales del Perú - SERPOST S.A, has extended the suspension of all mail services until April 26, 2020. Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

The following country has announced the resumption of mail services:

Saudi Arabia UPDATE: Saudi Post Corporation has advised that all postal services have resumed effective April 12, 2020. Until further notice, Saudi Post cannot guarantee quality of service for delivery times and other quality standards.

These service disruptions affect Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

The P&C Weekly will continue to update employees regarding new service disruptions as they are received. For a full list of international service disruptions, please visit USPS

The new processes allow businesses with 10 or more requests to provide the Postal Service with an Excel spreadsheet with the addresses and relevant information for their hold or forwarding requests. Businesses must provide the information in a specific Excel file format. The Sales Representative will coordinate directly with the customer to obtain the required information.

There are currently no changes to the maximum timeframe for holding mail (30 days). Businesses should contact their Sales Representative if they would like to request Bulk Hold Mail (10 or more) for 30 Days or to Forward Mail from many locations (10 or more) to one.

Shahriar Wahid
Business Service Network Representative
US Postal Service | 1200 William St Rm 100 | Buffalo, NY 14240-9631