Can My Small Business Afford Bill Distribution Outsourcing?
Bill processing vendors traditionally target companies with large, multidimensional client bases, offering complex, long-term service contracts that take months to negotiate, program, and implement. The services can vary substantially in price, but most provide significant savings over internally managed billing operations.
But can your SMB take advantage of their services?
The answer used to be “no” – but read on!
Businesses with client lists under 5,000 per billing period are often left out because they are considered too small to fit within the vendor's financial goals. The result is that many companies with small but important client bases use up valuable internal resources each month just to get their statements into their customers' hands.
Businesses like yours are the very ones DocuSend was designed to help!
Just as small businesses use a service to distribute payroll, DocuSend does the same thing for your bill distribution. DocuSend addresses the concerns of managers who think of outsourcing as an expensive and time-consuming process.
If you find the high upfront costs and expensive service charges just plain discouraging, we don’t blame you.
DocuSend offers all the benefits of large billing contracts with none of the costly sting of long-term written agreements. With no monthly minimums, you can upload 5, 10, 100, 1000 or 10000 PDF documents in minutes for as little as $1.07 (includes first class postage) per mailed envelope. Also included in that price is a report portal and an archive and retrieval (Image Bank) system, the tracking service, and NCOA (National Change of Address) update service.
According to an Investopedia article titled Outsourcing: How It Works in Business, With Examples, the process of outsourcing provides enhanced budget flexibility and management control as it enables organizations to pay for the services and business functions they require precisely when the need arises. Additionally, it reduces the necessity to hire and instruct specialized personnel, provides access to expert knowledge, and has the potential to lower both capital and operational costs while mitigating risks. Motives include the reduction and regulation of operational expenses, obtaining access to top-tier capabilities, optimizing or enhancing the efficiency of labor-intensive and time-consuming tasks, and optimizing the utilization of external resources. Outsourcing also assists companies in maintaining their primary objectives, as delegating non-core functions to external specialists allows companies to concentrate on their main goals. For this reason, small businesses may opt for outsourcing to enhance their work-life balance.
Those are all good reasons why management guru Peter Drucker coined the phrase: "Do what you do best and outsource the rest."
As for print-and-mail outsourcing, it has been said that it "provides additional transparency, allows for more tightly controlled budgets, and can reduce expenses, saving hundreds, if not thousands of dollars per year. Additionally, the equipment and expertise required to create professional and customized pieces of collateral are often expenses that many small to mid-size firms can no longer afford. By outsourcing, some estimates show that companies can save approximately 20% on their annual printing budgets. Using a web-based service for invoicing and other important must-deliver documents can save up to 50% of the cost associated with performing this task in-house when considering envelope, paper, toner and internal labor."
Think it's too good to be true? Just try it.
DocuSend has had an outstanding customer retention rate since it was launched in July 2015. So whatever size your business is, you can have your own mailroom in the cloud. It’s a rock-solid way to distribute your important documents and make your company more efficient.