DocuSend Mailing Process –FAQs

Per USPS specifications, US addresses should contain 3 to 5 lines, using the following structure: Name, Address 1, Address 2 (if applicable), City, State, and ZIP Code.

Yes. You may upload a flyer, notice, announcement, coupon, or advertisement in PDF, PNG, JPEG, or JPG format. The insert will be printed on 8.5" x 11" paper and will be inserted as the last page(s) in each envelope.

Yes. You may upload a flyer, notice, announcement, coupon, or advertisement in PDF, PNG, JPEG, or JPG format. The insert will appear as the last page(s) in each envelope.

You may upload colored or black‑and‑white 8.5" x 11" inserts, single‑sided or double‑sided. Pricing starts at $0.13per page for black printing, or you may include color printing for an additional $0.09 per page. Oversized mail fees apply when an envelope contains more than eight sheets.

DocuSend electronically verifies all USPS transactions, applies Intelligent Mail barcodes, performs NCOA checks, and tracks clearance through USPS Verification Units. Processing and verification occur extremely quickly.

A proper foreign address must include: Name; Address 1; Address 2 (if applicable); City, province, state, or county, and postal code; and the full country name spelled out on the last line.

Yes. DocuSend prints and mails documents inside the USA, bypassing international postal customs delays and providing faster, more cost‑effective delivery.

Yes. You must have a valid foreign address with no more than five lines. Foreign mail is limited to one ounce (4 sheets), or up to 8 pages if duplex printing is selected.

Documents are mailed within two business days after upload, approval, and payment. For next‑day delivery to the USPS, select the "Guaranteed Next Day Mail" option.

No. DocuSend mails Monday through Friday, excluding postal holidays.

Upload files two business days before your desired mailing date, or one business day prior when using the Guaranteed Next Day Mail option. Files uploaded Friday or weekends are processed the following week.

Standard printing uses white paper and white window envelopes. You can choose color printing to add color to your documents. For custom colors, contact DocuSend support for a tailored quote.

Search the Image Bank, open the document, and use the print option to print locally, save as PDF, email it, or resend through DocuSend.

Yes. DocuSend can insert up to 65 sheets (or 130 pages with duplex) per envelope, as long as pages are sequential and addressed to the same recipient.

Once they've been processed and delivered to the USPS, your documents are posted to the portal. For First Class and Marketing mail, you can track the delivery status in your portal with our free Mail Trail service. Oversized documents are not tracked.