Quick answers to the most common questions about payments, billing, and QuickPay in DocuSend.
DocuSend is a pay-as-you-go service and accepts MasterCard, Visa, American Express, Discover, and PayPal. If you require a prepayment account for larger mail volumes, please contact customer support (customersupport@docusend.biz). We also accept ACH transfers; reach out to our support team for the necessary information.
QuickPay securely stores your credit card information for faster checkout and eliminates the need to re-enter your details. All data is encrypted by our credit card security provider. DocuSend does not store or access any card information.
After placing items in your shopping cart, enter your payment information and select “Click here to securely save your Credit Card details for quicker future transactions.”
1. From the DocuSend Upload page
• Log in at https://docusend.biz/UploadPDF.php
• A “Go to Shopping Cart” button appears at the top right next to Logoff.
• Click it to complete payment.
2. From the DocuSend Portal
• Log in at https://portal.docusend.biz/
• The blue “Go to Shopping Cart” button appears at the top right next to Logoff.
• Click it to complete payment.
If the button does not show, try a different browser.
DocuSend does not issue invoices because it is a pay-as-you-go service. You will receive an order confirmation email for every payment, and you may print the on-screen confirmation for your accounting department. Your DocuSend Portal also includes a downloadable transaction summary.
After adding your file to the shopping cart, select the QuickPay option. On the next page, click the blue “Manage my payment information” button under “Pay Now.” You may update, delete, or add a credit card. You may also update QuickPay from the DocuSend Portal under Admin → Edit QuickPay Credit Card.
DocuSend is a pay-as-you-go service. Monthly billing is only available for custom services and requires completing a credit application and approval. If approved, additional charges and prepayment of postage may apply. Contact customersupport@docusend.biz for details.
DocuSend does not invoice because it is a pay-as-you-go system. Your credit card or PayPal account is charged each time you upload a file. You may access complete mailing charges by selecting the Transactions tab in your DocuSend Portal.
A $0.50 Upload Batch Fee applies to each shopping cart purchase. This fee helps keep processing costs low and allows DocuSend to maintain a no-minimum-document policy. It covers all documents uploaded together in the same cart.